• Client
  • Partners
Log in
Sign up
Edit Content
Introduction

Why DNA Markets

What You Can Trade

Forex Trading

Your Account

Log In

Sign Up

How To Deposit

How to Withdraw

Trading Accounts

Accounts Overview

How To Deposit

How To Withdraw

Products

Forex

Commodities CFDs

Indices CFDs

Stocks CFDs

Cryptocurrencies CFDs

Pricing

Trading Conditions

Spreads

Swap Rates

cTrader

Contact Us

Legal Documents

Partners

FAQs

Log In
Sign up

FAQs

Account Management

Click “Open Account” and complete the online application. You’ll receive login details via email after approval.

Submit proof of identity (passport, driver’s license) and proof of address (utility bill, bank statement). Additional documents may be required as requested

Yes, you can open multiple accounts under one profile for different trading strategies.

Contact customer support to close your account after ensuring all positions are closed and funds are withdrawn.

Trading Conditions

Trade CFDs on Forex, commodities, indices, cryptocurrencies, and shares.

Leverage options vary depending on which DNA Markets entity your account is under.

Forex CFD trading is available 24/5, from Monday 00:01 to Friday 23:57 GMT. Crypto CFD trading is available 24/7 (apart from rollover time). Please note the exact trading hours are also instrument-specific. Please check the individual instrument’s trading schedule for precise times, as they may vary. Be aware of any holiday schedules or maintenance periods that could affect trading availability.

Margin requirements refer to the minimum amount of funds a trader must deposit to open and maintain a leveraged position. They are typically expressed as a percentage of the total trade size. For example, trading Forex might require a 2% margin, while indices or commodities could require higher percentages depending on the broker and market conditions.
Slippage occurs when a trade is executed at a different price than the one you expected, usually due to market volatility or delays in order execution. It can result in either a better or worse price than anticipated. DNA Markets helps minimize slippage by using best execution practices.

Swaps are interest fees for positions held overnight. Rates vary by instrument and are detailed on the platform.

Fees and Commissions

Competitive spreads and commissions based on account type and trading volume apply as well as swap fees that may apply for positions held overnight

No inactivity fees are charged.

Fees depend on the method used; bank transfers may incur a fee, while other methods like e-wallets are typically free.

Yes, swap fees apply to overnight positions, based on the interest rate differential between the traded currencies or assets.

Spreads are dynamic, varying with market conditions, liquidity, and the specific instrument.

All fees, including spreads, commissions, and swap rates, are transparently disclosed.

Platform and Tools

cTrader is supported on Windows.

Yes, mobile trading apps are available for both iOS and Android.

Advanced charting tools with various timeframes, technical indicators, and drawing tools.

Yes, cTrader platform supports Expert Advisors (EAs) for automated trading.

A demo account with virtual funds is available for practice.

Advanced charting, economic calendars, and automated trading capabilities are provided.

Security and Support

Advanced encryption and security measures protect personal and financial information.

Customer support is available 24/5 via live chat, email, and phone.

Please refer to the DNA Markets Privacy Policy

Contact support immediately. Backup systems and redundancy measures aim to minimize downtime.

DNA Markets does not currently have a community forum.

Trading Issues

Possible reasons include insufficient margin, exceeding maximum position size, or low liquidity periods.

Report platform errors to customer support with detailed information about the issue for prompt resolutions.

Refer to the complaint management policies here

Trading Issues

Possible reasons include insufficient margin, exceeding maximum position size, or low liquidity periods.

Report platform errors to customer support with detailed information about the issue for prompt resolutions.

Refer to the complaint management policies here

Deposits and Withdrawals

Bank transfers, credit/debit cards, and e-wallets like PayPal, Skrill, and Neteller.

Processing times vary by method, generally taking 1-5 business days.

Withdrawals must go to the same account used for deposits to comply with anti-money laundering regulations.

Technical Support

Specific requirements for cTrader platform are listed on the website. Generally, they are compatible with most modern devices.

Updates are available through the platform provider. Follow prompts within the platform or visit the provider’s website.

Contact customer support via live chat, email, or phone with detailed information about the issue.

Regulations and Compliance

Regulations and Compliance

DNA Markets is a trading name of Focus Markets LLC, a company incorporated in Saint Vincent and the Grenadines (356 LLC 2020)

DNA Markets’ aim is to create the finest trading experience for both retail and institutional clients, enabling traders to concentrate more on their trading. Constructed by traders for traders, DNA Market  is committed to providing superior spreads,execution, and service.

Facebook Instagram Youtube Linkedin
  • Trading
  • Resources
  • Help Centre

Risk Warning: Margin trading involves a high level of risk and is not suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions with DNA Markets, and seek independent advice if necessary. Forex and CFDs are highly leveraged products, which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford to incur losses that will not adversely affect your lifestyle.

Australian clients: DNA Markets Group (DNA Markets) is a trading name and registered business name of Focus Markets Pty Ltd (ABN 96 167 517 544), regulated by the Australian Securities and Investments Commission (AFSL 514425). DNA Markets Pty Ltd (ABN 60 659 020 096) is a Corporate Authorised Representative of Focus Markets Pty Ltd (ABN 96 167 517 544), under AFS Representative Number 001299562. A Product Disclosure Statement (PDS), Financial Services Guide (FSG), and Target Market Determination (TMD), for our products are available to download from our Legal Documents page. You must assess and consider them carefully before making any decision about using our products or services.

Non-Australian clients: DNA Markets is a trading name of Focus Markets LLC, a company incorporated in Saint Vincent and the Grenadines (356 LLC 2020).

The information on this website is general in nature and doesn’t take into account your personal objectives, financial circumstances, or needs. It is not targeted at the general public of any specific country and is not intended for distribution to residents in any jurisdiction where that distribution would be unlawful or contravene regulatory requirements. DNA Markets makes reasonable efforts to provide accurate translations of the website in other languages for your convenience. Where content is missing, inaccurate or incomplete, the English version prevails.

Risk Warning: Margin trading involves a high level of risk and is not suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions with DNA Markets, and seek independent advice if necessary. Forex and CFDs are highly leveraged products, which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford to incur losses that will not adversely affect your lifestyle.

Australian clients: DNA Markets Group (DNA Markets) is a trading name and registered business name of Focus Markets Pty Ltd (ABN 96 167 517 544), regulated by the Australian Securities and Investments Commission (AFSL 514425). DNA Markets Pty Ltd (ABN 60 659 020 096) is a Corporate Authorised Representative of Focus Markets Pty Ltd (ABN 96 167 517 544), under AFS Representative Number 001299562. A Product Disclosure Statement (PDS), Financial Services Guide (FSG), and Target Market Determination (TMD), for our products are available to download from our Legal Documents page. You must assess and consider them carefully before making any decision about using our products or services.

Non-Australian clients: DNA Markets is a trading name of Focus Markets LLC, a company incorporated in Saint Vincent and the Grenadines (356 LLC 2020).

The information on this website is general in nature and doesn’t take into account your personal objectives, financial circumstances, or needs. It is not targeted at the general public of any specific country and is not intended for distribution to residents in any jurisdiction where that distribution would be unlawful or contravene regulatory requirements. DNA Markets makes reasonable efforts to provide accurate translations of the website in other languages for your convenience. Where content is missing, inaccurate or incomplete, the English version prevails.

 
 

 

DNA Markets © 2024 | All rights reserved
Log In